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Delete your account

Yumble ("we", "us"). This page explains how to delete your Yumble account and what happens to your data.

Delete from within the app

The quickest way to delete your account is inside Yumble:

  1. Open Yumble and go to Settings (your profile menu).
  2. Select Delete account.
  3. Confirm. Your account and associated data will be removed.

Request deletion by email

If you can't access the app, you can ask us to delete your account. Email privacy@yumble.app from the address linked to your account, with the subject line "Delete my account". We will verify your identity and process the request.

What gets deleted

When you delete your account, we remove your profile, name, email, date of birth, gender, photos, verification selfie and ID, messages, food preferences, and saved or booked venues.

Some limited information may be retained where we are legally required to keep it (for example, for safety, fraud-prevention, or legal obligations), and is deleted or anonymised once that period ends. Your verification selfie and ID are never shared with other members and are removed in line with our retention policy.

How long it takes

Account deletion requests are actioned promptly. Data held by our service providers (such as secure cloud hosting) is removed as part of the process, and any legally required records are deleted or anonymised once retention periods expire.

Contact

Questions about deletion or your data: privacy@yumble.app

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